Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the dpa claims website. On application pages, the types of personal information collected at these pages are:

Email address
Contact numbers

On the full application form we collect all of you personal information and the details of your loans and credit cards that you wish to make a claim against. This section of the site is secured and encrypted and only accessible by the registered customer and our management staff.

The Way We Use Information

We use the information you provide about yourself when making a claim only for that purpose. We do not share this information with outside parties except to the extent necessary to complete that claim. This will include lenders who will already have most of this information.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. We may also use this information to contact you in the future, should we feel that our services will be suited to you. Again this will be an opt out service.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us by the means specified below and asking for a Subject Access Request giving you Name, Reference or any other details we request to validate your identity. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 01933654256 or send us an email at support@dpaclaims.co.uk or you can write to us at our office address.